Enterprise E-mail

Do you want to sync your business email, contacts, and/or calendar data with the Exchange server? First make sure you have your phone, a computer running ActiveSync (versions 4.1 or higher) and the data cable provided with the phone. See Synching your Q for more information.

Are you going to sync your phone with a computer that is connected to your business network or not?

  1. If your phone will sync with a computer that is NOT connected to your business network, in the Exchange Server Name setting (Start > Messages > Outlook Email > Options), enter the your companies external server name.
  • Connect your phone to a PC with Active Sync installed using the data cable. The ActiveSync Set-up Wizard displays.
  • Select to NOT directly sync with a server running Microsoft Exchange Server.
  • Select the sync options: Contacts, Calendar, Email, Tasks, Favorites, Media
  • Sync the phone and computer.
  1. If your phone will sync with a computer that is connected to your business network (and you are logged in), the server name should be the exchange server recognized inside the company firewall (Start > Messages > Outlook Email > Options).
  • Connect your phone to a PC with Active Sync installed using the data cable. The ActiveSync Set-up Wizard displays.
  • Select the sync options: Contacts, Calendar, Email, Tasks, Favorites, Media
  • Sync the phone and computer.

Note: While syncing your phone and computer, ActiveSync automatically gathers information from your phone and computer.

  • Contacts, Calendar, Email, Tasks options are automatically synchronized with the services set up in your computer’s Outlook client.
  • Favorites syncronizes with your computer’s Internet Explorer ( version 6 or greater) and places them in Mobile Favorites.
  • Media synchronizes with your computer’s Windows Media Player 10.

For more information see ActiveSync 4.1 notes and compatibility at http://www.microsoft.com/exchange/evaluation/features/owa_mobile.mspx

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